Repair Warranty Policy
Understand the TCS Pune repair warranty, including the 1 month same-problem coverage policy.
Repair Warranty Policy
TCS Pune provides a 1 month warranty for the same repaired problem, unless otherwise stated on the invoice, estimate or job record.
What Is Covered
The warranty covers recurrence of the same fault that was repaired and billed by TCS Pune during the warranty period.
What Is Not Covered
The warranty does not cover new faults, accidental damage, liquid damage, physical breakage, power surge damage, motherboard damage caused by unrelated failure, software misuse, virus infection, customer tampering, third-party repair attempts or faults in other components not part of the original repair.
Parts Limitation
Parts replaced during repair may have separate practical limitations depending on component condition, supplier quality and device age. Any special condition will be communicated where applicable.
Claim Process
If the same problem reappears within 1 month, the customer should bring the device back with the invoice or job details. Our team will inspect the device and verify whether the issue matches the original repaired fault.
Resolution
Where the same repaired issue is confirmed and the device remains within warranty conditions, TCS Pune will recheck and rectify the issue without additional labour charges. If the issue is different or excluded, separate charges may apply.
Important Note
Warranty is provided on the repair work for the same problem only. It is not a guarantee against future failure of an old device or unrelated components.